Salespeople are in the business of building relationships and leading people to make decisions. We equipped regional directors with the leadership skills to help their sales representatives become self-reliant is a direct path to sales success.
We wanted to create a culture where everyone is a leader, so we created a list of competencies for our leaders and our employees,
Investing in the development of people not only builds goodwill with employees, it also helps people improve their skills to become better versions of themselves.
The frontline supervisor training represented a cultural shift for us, so it was critical to have it include fundamental skill-building content that supported our vision for leaders in the city.
Our challenge at Tower Health is to create a signature experience for patients and staff and to present as one organisation adhering to our brand promise.
We recognised a widening gap in employee experience between its salaried and hourly workforce.
I believed if we could improve leadership skills, we could positively influence job satisfaction.
We recognised a widening gap in employee experience between its salaried and hourly workforce.
