Connecting the Dots
For years, researchers, organisations, and leaders have been grappling with both the challenge of how best to create a motivating work environment and the role of leadership in inspiring and maximising the work passion and performance of others.
Several years ago, The Ken Blanchard Companies began exploring these issues as well as the relationships between leadership, employee satisfaction, customer satisfaction, and organisational performance. The first study included the creation of a model that we titled The Leadership-Profit Chain. This model was grounded in a literature review of hundreds of studies and meta-analyses from 1980 through 2005.
