Leading With Empathy
Drive performance. Help your leaders build empathy.
Empathy doesn’t always come naturally but employees thrive under empathetic leaders. Many leaders want to show compassion but struggle to balance it with accountability. This creates an empathy gap where employees feel disconnected, unsupported, and less engaged.
Blanchard’s Leading with Empathy™ program gives leaders a practical approach to developing empathy as a leadership strength. Leaders who develop curiosity, helpfulness, and self-awareness skills learn to understand others better while maintaining their ability to hold people accountable.
Three core leadership practices that blend compassion and accountability
In this engaging online module, leaders participate in self-directed learning, watch videos, and complete practice and reflection exercises focused on three key empathy skills:
- Communicate Intentionally: Ask respectful questions to better understand what others are experiencing.
- Feel Their Feelings: Practice stepping into someone else’s shoes to recognise and validate their emotional experience.
- Respond Thoughtfully: Balance relationships and results with clear expectations to hold people accountable in a compassionate and productive way.
Extraordinary Results with Compassionate Leadership
By developing deeper relationships built on trust and compassion, leaders create the conditions for higher performance, stronger teams, and healthier workplace cultures. Empathetic leaders don’t just get better outcomes, they’re also more fulfilled in their roles. It’s a win for leaders, teams, and the entire organisation.
STRENGTHEN LEADER-TEAM CONNECTIONS
Empathetic leaders build deeper relationships by building trust and a sense of safety, encouraging open communication and effective collaboration.
RAISE PERFORMANCE AND ACCOUNTABILITY
By understanding what their people need and how they work best, empathetic leaders empower others to take ownership, meet goals, and exceed expectations.
INSPIRE EXCELLENCE THROUGH ENGAGEMENT
When employees feel valued and supported, they’re more motivated, focused, and committed to doing their best work every day.
IMPROVE RETENTION AND LOYALTY
People are more likely to stay when they feel their leader genuinely cares about them. Empathetic leadership leads to stronger commitment and reduced turnover.
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Give your leaders the confidence and capability to lead with empathy and see the difference it makes in performance, trust, and culture.
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Leading with Empathy™ overview