In this program Vice President and trust practice leader Randy Conley shares an "insider look" at the program design, learning design, and key activities of the Ken Blanchard Companies' new Conversational Capacity learning program.
Randy will walk leadership, learning, and talent development professionals through the interactive design that teaches leaders at all levels how to engage in open, balanced, non defensive dialogue about difficult subjects and in challenging circumstances.
Blanchard's newest, virtual instructor-led course offers learners a highly engaging experience that includes instruction, responses, reflection, group activities, and opportunities to practice new skills.
3 STEPS TO BUILDING CONVERSATIONAL CAPACITY
Recorded: Wednesday 29 July 2020
develop conversation skills that will keep your team on track when dealing with tough challenges.