The digital economy is becoming the economy, and digital skills are needed in every sector.
Lockdowns, due to COVID, have pushed us into the digital environment. More and more is, by necessity, being done online. Some businesses have struggled while others have thrived. The differentiating factor is likely to be the digital skills of the workforce.
The average worker is now spending more than 80% of the day using technologies such as Outlook, the web, IM, iPad, and smartphones. Meetings are schedules via e-calendars and face-to-face communication has become more difficult, so understanding digital technology and communication is vital to stay connected in work and life.
Is a growing digital gap impacting worker performance and ultimately business success? Are your people being challenged by the advanced use of technology and automation issues. Technology is a double-edged sword, reducing burdens on some while creating them for others.
Some businesses successfully manage their technology but many find it just too hard. Technology management has increasingly become a key differentiator leading to either substantial profits or losses. To empower the digital workforce, successful businesses must address this skills gap.
Being able to book annual leave online, manage timesheets, check your payslip are all part of the essential digital skills for life and work.
Developing a workforce with digital and transferable skills you need does not happen by accident
Skills remain hard to get
Upskilling can breed confidence
Upskilling delivers more than skills
More talk than action
of CEOs were concerned about the availability of key skills (vs 79% in the previous year’s survey). Of those, 32% were “extremely concerned.”
of CEOs who are the most advanced in delivering their upskilling programmes were very confident about growth over the next 12 months. Only 20% of those who are just starting their upskilling journey agreed.
said that their upskilling programme has been “very effective” in creating a stronger corporate culture and engaging employees.
of CEOs said they have made “significant progress” in “establishing an upskilling programme that develops a mix of soft, technical and digital skills.”
Source: PwC Talent trends 2020, Upskilling: Building confidence in an uncertain word. Findings from PwC's 23rd Annual Global CEO Survey
Help people grow and adapt
There is a global recognition of the increasing need for digital skill across business systems and as businesses evolve, new talent gaps emerge.
Upskilling the workforce with essential digital skills benefits business. Upskilling improves job performance, opportunities for new responsibilities and opens career advancement. Addressing talent gaps with the existing workforce creates opportunities for business by unlocking hidden potential. Improved digital capability helps individuals improve personal resilience, from health and wellbeing through to future employability.
Measuring technical proficiency
There are many barriers as to why leaders don't invest in digital skills not the least of which are:
Lack of budget
Lack of strategy regarding digital skills
Lack of knowledge on which skills initiatives to invest in
Low expectations on employee motivation
Low expectations for the return on skills investment
Being able to measure technical proficiency of your organisation is an ideal starting position to develop strategy, identify skills and create a learning journey and curriculum for your people and organisation.
"is that a commitment to digital skills at a leadership level creates a positive impact on the performance of the organisation and the engagement of employees, who are given vital skills to drive future success."
Jane Dickson, Digital Skills Leader at
The Open University
WHAT IS TECHNOLOGY QUOTIENT (TQ)?
Most of us know what IQ means, and some know that EQ stands for Emotional Quotient. There is another important key measure to consider, Technical Quotient (TQ).
TQ is our ability to adapt to technology changes by developing strategies to successfully integrate technology into our work and life.
A PERSON WITH A HIGH TQ
Takes full advantage of available technology
Takes technology risks and reap rewards
Takes advantage of opportunities technology presents
Improved TQ helps people adapt to future technology changes that are more central to every day business.
Technology are not just gadgets and software but enablers of success.
of Office 365
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of iPhone® & iPad®
Looking to get more done with your iPhone or iPad?
Discover exciting new tools, tips, shortcuts, and setting changes that will maximise your productivity and save you tons of time.
of virtual meetings
Are your virtual meetings dull, low-value events mired by technical glitches?
Discover how to run polished professional, and highly engaging remote meetings.
Get Control! e-Learning can be installed on your LMS and access is unlimited. We also can host the modules on our LMS for a small fee. These tech-driven, highly interactive classes are led by best-selling author, Mike Song. Mike is the Dean of Get Control! University — a virtual time management learning centre aimed at saving every professional 15 days a year.
Mike has reached millions via his best-selling books and appearances on Good Morning America, CNN, NPR, and Fox TV.
Get Control! e-learning titles include Get Control! of Email, Meetings, Outlook, Time Management and many more.