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Don’t Underestimate Your Points of Power at Work—5 Places to Look

Not realising our own points of power may be one of our greatest assumed constraints.

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Resilience at Work—Focus on Thriving, Not Just Surviving

We need to see resilience as providing the conditions that let people and organisations thrive and flourish.

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Leading by Serving—5 Essential Ingredients to Becoming a Leader People Want to Follow

Here are five critical ways leaders must serve if they want to be as effective as possible.

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4 Basic Human Needs Leaders Must Meet to Have Engaged Employees

Leigh Branham identified four basic needs that weren’t being met that started people on the path to disengagement and ultimately quitting a job.

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Do You Focus on What’s Wrong—or What’s Right?

These four skills can help any leader focus on helping people develop and move forward with planned actions.

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Consistency. Consistency. Consistency.

You don’t need to look far to see that it’s clear that people value consistent behaviour in their leadership.

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4 Questions to Help You Clarify Your Core Values

Have you lost focus? Do you need to get back on track? Are your values being compromised?

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4 Key Conversations to Help Your Customer Feel Welcome

Do you fail to make your customers feel welcome? Here are 4 key conversations to have with customers to make them feel welcome and want to come back.

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Six Tips for a Work-From-Home Policy That Works

Here are some tips in managing a large team composed of a mixture of office-based and home-based associates. Are you being scrutinised and second-guessed for your decision to not allow employees to work from home. There isn’t a one size fits all policy that works for every employee in every organisation.